Shipping policy

Shipping Policy

Free US Shipping
Every Glowden order ships free within the United States. We currently ship to US addresses only.

Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You’ll get a confirmation email as soon as your order is placed.

Delivery Time
Our products ship from fulfillment partners with US warehouses. Once shipped, most orders arrive within 5–10 business days. Some items may take slightly longer; if so, the estimated delivery time will be listed on that product’s page.

Tracking
Once your order ships, you’ll receive an email with a tracking number so you can follow it to your door. Tracking can take 24–48 hours to start updating after the label is created.

Multiple Items
If you order more than one product, your items may ship separately and arrive on different days. You’ll get tracking for each package.

Holiday Shipping
During busy seasons, carriers may experience delays. To get your order in time for the holidays, we recommend ordering by [date].

Wrong Address
Please double-check your shipping address at checkout. We aren’t responsible for orders shipped to an incorrect address entered by the customer. If you notice a mistake, email us right away and we’ll do our best to fix it before it ships.

Lost or Delayed Packages
If your tracking hasn’t updated in 15 days, or it shows delivered but you didn’t receive it, contact us. See our Refund Policy for how we handle lost packages.

Questions?
Email summersjoey6@gmail.com and a real person will get back to you, usually within 24 hours.